At Sia Group of Hotels, we value our relationships with our travel partners and strive to provide them with exceptional service. Here’s how we deal with our travel partners:
Collaborative Approach: We believe in working collaboratively with our travel partners to provide the best possible experience for their clients. We understand their needs and preferences and customize our offerings to cater to them.
Dedicated Account Manager: Each of our travel partners is assigned a dedicated account manager who serves as a single point of contact for all their needs. Our account managers ensure seamless communication and timely resolution of any issues that may arise.
Regular Updates: We keep our travel partners updated with the latest information about our hotels and resorts, including special offers and promotions. This helps them in providing their clients with the most accurate and up-to-date information.
Flexibility: We understand that travel plans can change, and we are flexible in accommodating any changes in bookings or cancellations. Our travel partners can rely on us to work with them to find the best possible solution.
Competitive Commissions: We offer competitive commissions to our travel partners, ensuring that they are compensated fairly for their efforts in promoting our properties.
Feedback and Suggestions: We welcome feedback and suggestions from our travel partners, as we believe that it helps us in improving our services and offerings.
Overall, our approach towards dealing with travel partners is based on transparency, open communication, and a commitment to providing exceptional service.